FAQ

Most frequent questions and answers

All items are handpicked favorite by our Panda Fanatics!  We offer wide range of quality products at an affordable price. 

In order to maintain the affordability of our prices, we consolidate thousands of orders every week and ship it one time. 

Once the order has been shipped, we will send you an email to notify you with a tracking number.  You can view the progress of your shipment on the tracking number provided.  If your item doesn’t arrive within 60 days, please email us and we’ll make it right for you. 

All transactions are backed-up by Paypal. You can rest assured that all payments will go through their system. 

You can use Paypal to proceed with your purchase. You can also use any credit card (Visa, Mastercard, American Express or Discover).

Once the order has placed, you have 24 hours to notify us so we can make changes with the address you initially provided. Once the order is shipped, we no longer have control of where the shipment is going to.